About Me
Hello, My name is Aldo and I am a graduate from California State University, Dominguez Hills with a Bachelor in Information Technology. I have built up a skillset in various frameworks and technologies needed for the job at hand, while also trying to maintain and keep up on what is out in the current zeitgeist. I have a huge passion for Linux, Mac and Windows and using frameworks to create a bedrock for maintenance and larger systems.
Toolset
- REHL
- Ansible
- Chocolatey
- WSL2
- Windows Server 2022
- IIS WebServer
- OpenCV
- Tkinter
- PowerShell Scripting
- MySQL
- Kali Linux
- Wireshark
- OpenCV
- Tkinter
Work Experience
- Maintain and coach technicians on 100% Same Unit Repair.
- Diagnose and resolve issues with proper solutions for the customer while creating educational opportunities.
- Brainstorm with customers to create ownership opportunities based on the repair needs of the customer.
- Determine best solutions for broken devices and repair them.
- Providing adept troubleshooting solutions by guiding users through step-by-step practices, and ensuring optimal system functionality and user satisfaction.
- Resolve emails, calls and work one-on-one with students regarding LBCC's software systems.
- Daily operations include preparing and updating documents, reports and spreadsheets for data.
- Generate statistics for meetings with the data collected from students for trends.
